Question 1

What's a Staycation?

Accepted Answer

Staycations are 24h getaways in the finest luxury hotels around you. Every weekend, we offer expertly curated packages which we’ve negotiated especially for you, so you can finally enjoy your weekend to the fullest.

We offer an amazing array of experiences to suit all tastes and all budgets. Think carefully crafted cocktails in a warm bubble bath, private pools with breathtaking views, breakfast in bed overlooking the Thames…

Question 2

Can I find Staycation in other cities?

Accepted Answer

Staycation is available in the UK (London) and France (Paris, Lyon, Riviera, Bordeaux, Strasbourg, Nantes, and cities nearby)

Of course, we don't intend to stop there, new cities will be added soon!

Tip: To find Staycations in a specific city, head to the Staycation App and enter the city in the search bar. Your dream stay is just a few clicks away.

Question 3

I'm not a Londoner, can I still enjoy your offers?

Accepted Answer

Yes, of course you can enjoy our special offers if you're not from London.

Question 4

Why does the selection vary every week?

Accepted Answer

The selection varies each week based on hotel availabilities.

We also offer new experiences every week. Follow us on Facebook and Instagram to be the first to discover them.

Question 5

How do you get these rates?

Accepted Answer

We work hand in hand with hotels to determine the right price, making beautiful rooms accessible to all whilst ensuring hotels cover their costs.

You'll need two key qualities to enjoy our offers: to be spontaneous (all our offers are last-minute), and to trust your instincts (all our offers are non-cancellable and non-refundable).

Question 6

Can I cancel my booking?

Accepted Answer

Unfortunately, our offers are non-cancellable and non-refundable.

If you really can't go, you can always be kind and give your staycation to a friend. Just make sure you get in touch with the hotel to notify them of the change.

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