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Booking a Staycation
From A to Z.
How to book a staycation?
Booking a Staycation is super easy! Wednesdays from 9am onwards : -Choose a staycation from our incredible catalogue of offers (this is perhaps the most difficult step) -Select the date of your choice -Add extras: upgrade to a Suite, book a dinner... -Validate and pay -Tell your friends the good news and score as many points as possible
What is the Staycation price?
For each experience, we always ask ourselves what would be the best way to make your stay magical. For example, we can't imagine a staycation without activities or breakfast. Sometimes we choose to include a spa, champagne or a nice dinner. Our rates are always negotiated, and the percentages displayed and the prices are calculated from the equivalent on the hotels' websites.
Can I book a staycation in advance?
We'd love to please all you early-birds, but unfortunately advance bookings don't fit within our business model. It's because our stays are so last-minute than we can offer such incredible rates.
Can I book consecutive nights?
Sorry, we only offer 24h stays (one night only).
How can I find my perfect staycation?
We've put in place a useful filter tool to help you find the right staycation: A room with a private jacuzzi? A staycation with a lesson in mixology? The option to dine-in? The filter tool on our offers page allows you to pick the things that matter to you, whether it's your budget, a specific service, or the hotel's location. You can also browse through our guide section above.
I can't find the staycation I had my eye on
There are two possible explanations: either the offer is sold out, or the package is simply not available this week. However, please note that when our sales are closed on Mondays and Tuesdays, we give our users the opportunity to consult all our offers. It is then up to the hotels to decide whether or not to offer a deal every week. Nevertheless, keep an eye out: some experiences are appearing throughout the week.
I have a question about a hotel
We've added a 'Practical information' section at the bottom of each staycation page with all the details you need: check-in and check-out times, activity schedule, access, parking space... If you're looking for information on a specific room, click on the room's picture to see its facilities, its size, etc. If you have a special request for the hotel, please type it in the 'What's the reason for your staycation' section at the bottom of the payment page.
Why do rates fluctuate each week?
There are two ways of working: some hotels like to offer fixed rates, others prefer to base them on demand like planes and trains do. Either way, we apply a special discount on of all our offers.
I found a cheaper option elsewhere
Our operation is last minute, which allows us to offer packages with preferential rates. The rate you see on staycation necessarily corresponds to an advantageous rate given the elements of the package that we include, contrary to the price of a room that you can see on the hotel's website.
Can I book a staycation for the whole fam?
Of course, everyone deserves a staycation. Use the filter on our offers page to select how many adults, children or babies you'd like on your staycation. Additional costs may apply to cover for the extra bed and breakfast. If you want to book several rooms, you'll need to reserve them separately.
Can I bring my dog?
There are two types of people, those who come with their dogs and those who don't. It's the same with hotels, there are those who accept small dogs (10kg), and those who don't accept dogs at all. Either way, you can find the hotel's dog policy in the practical information section on each staycation. We're sure you can find the right experience for you and your furry friend.
Can I book a staycation with my friends?
Yep, you can book a staycation for up to 3 adults. Additional costs may apply to cover for the extra bed and breakfast. If you're looking to book more than one room as a group, then please reserve them separately.
I can't pay my staycation
Don't panic! Your credit card is probably playing tricks on you, so we recommend that you try another payment method. If the problem persists with another credit card, we invite you to contact us. Otherwise, don't hesitate to try the operation on a computer via Google Chrome or Safari.
Can I book a staycation on any day of the week?
It is not possible to book a date outside the current sales week, as it is only last minute.