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Booking a Staycation
From A to Z.
How to book a staycation?
Booking a Staycation is super easy! Log in on Wednesday morning as from 9am : Choose a staycation from our incredible catalogue of offers (this is perhaps the most difficult step) Select the date of your choice Add extras: upgrade to a Suite, book a dinner... Validate and pay Tell your friends the good news and score as many points as possible
Can I book a staycation in advance?
We'd love to please all our early-birds, but unfortunately advance bookings don't fit within our business model. The reason why we can provide incredible rates is because our offers are very last-minute. We welcome you to join us every Wednesday starting from 9am to discover all our offers of the week. 🔥 It's a first come first served basis, but additional offers can be released throughout the week, so make sure you keep an eye out.
Can I book consecutive nights?
Sorry, we only offer 24h stays (one night only). Although nothing stops you from booking multiple Staycations one after the other.
How can I find my perfect staycation?
A useful filter tool is available on the offers page to help you find the right staycation: A room with a private jacuzzi? A staycation with a mixology masterclass? The option to dine-in? The filter tool on our offers page allows you to pick what matters to you, whether it's your budget, a specific service or facility. You can also browse through our guide section above.
I can't find the staycation I had my eye on
There are two possible explanations: either the offer is sold out, or the package is simply not available this week. While sales are closed on Mondays and Tuesdays, we give our users the opportunity to consult all our offers, but we do not guarantee that they will be available on Wednesday morning. Nevertheless, keep an eye out: some experiences become available throughout the week.
I have a question about a hotel
We've added a 'Practical information' section at the bottom of each staycation page with all the details you need: check-in and check-out times, activity schedule, access, parking space... If you're looking for information on a specific room, click on the room's picture to see its facilities, its size, etc. If you have a special request for the hotel, please type it in the 'What's the reason for your staycation' section at the bottom of the payment page.
Can I book a staycation on any day of the week?
Sales are open from Wednesday 9am until Sunday night, for bookings on Sundays of the current week. As a quick reminder, sales are closed on Monday and Tuesday.
Why do rates fluctuate each week?
There are two ways of working: some hotels like to offer fixed rates, others prefer to base them on demand, just like flights and train tickets. Either way, we apply a special discount on of all our offers.
I found a cheaper option elsewhere
Staycation works on a last-minute basis, which allows us to offer packages with preferential rates. Our packages also often include additional services or extra benefits which reflects in the final price. Therefore, while you may find a cheaper option elsewhere, the overall package will necessarily be different to the one you can book on Staycation.
Can I book a staycation for the whole fam?
Of course, everyone deserves a staycation. Use the filter on our offers page to select how many adults, children or babies you'd like to book a staycation for. Additional costs may apply to cover for the extra bed and breakfast. Please note that our offers are based on double occupancy (2 adults max). If you wish to book a Staycation for more than 2 adults, you will need to book additional rooms separately.
Can I bring my dog?
There are two kinds of people, those who come with their dogs and those who don't. It's the same with hotels, there are those who accept dogs, and those who don't accept dogs at all. Either way, you can find the hotel's dog policy in the practical information section on each staycation. We're sure you can find the right experience for you and your furry friend.
Can I book a staycation with my friends?
Of course, everyone deserves a staycation. Our offers are based on double occupancy (2 adults max) so if you wish to book a Staycation for more than 2 adults, you will need to book additional rooms separately. If you wish to have rooms next to each other, please let us or the hotel know and we'll do our best!
I can't pay my staycation
Don't panic! Your credit card is probably playing tricks on you, so we recommend that you try another payment method. If the problem persists with another credit card, we invite you to contact us. Otherwise, don't hesitate to try on a computer via Google Chrome or Safari.