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Booking a Staycation
From A to Z.
How can I find my perfect staycation?
We've put in place a useful filter tool to help you find the right staycation: A room with a private jacuzzi? A staycation with a lesson in mixology? The option to dine-in? The filter tool on our offers page allows you to pick the things that matter to you, whether it's your budget, a specific service, or the hotel's location.
I can't find the staycation I had my eye on
Two things might have happened: either all of our offers have sold like hotcakes, or that staycation isn't available that week. Make sure you keep an eye out though, we release new offers throughout the week.
I have a question about a hotel
We've added a 'Practical information' section at the bottom of each staycation page with all the details you need: check-in and check-out times, activity schedule, access, parking space... If you're looking for information on a specific room, click on the room's picture to see its facilities, its size, etc. If you have a special request for the hotel, please type it in the 'What's the reason for your staycation' section at the bottom of the payment page.
Can I book a staycation in advance?
We'd love to please all you early-birds, but unfortunately advance bookings don't fit within our business model. It's because our stays are so last-minute than we can offer such incredible rates.
Can I book a staycation on any day of the week?
You can only book staycations on Fridays, Saturdays, Sundays for now.
Why do rates fluctuate each week?
There are two ways of working: some hotels like to offer fixed rates, others prefer to base them on demand – like planes and trains do. Either way, we apply a special discount on of all our offers.
Can I book consecutive nights?
Sorry, we only offer 24h stays in London (one night only).
I found a cheaper option elsewhere
First, make sure you're not comparing apples and oranges: check out the type of room on offer and what's included in the deal. We're extremely attentive to rates offered elsewhere to make sure we give you the best deals on Staycation. If ever we accidently miss out on a flash promo sale, make sure you let us know on email@example.com
Can I book a staycation for the whole fam?
Of course, everyone deserves a staycation. Use the filter on our offers page to select how many adults, children or babies you'd like on your staycation. Additional costs may apply to cover for the extra bed and breakfast. If you want to book several rooms, you'll need to reserve them separately.
Can I book a staycation with my friends?
Yep, you can book a staycation for up to 3 adults. Additional costs may apply to cover for the extra bed and breakfast. If you're looking to book more than one room as a group, then please reserve them separately.
Can I bring my dog?
There are two types of people, those who come with their dogs and those who don't. It's the same with hotels, there are those who accept small dogs (10kg), and those who don't accept dogs at all. Either way, you can find the hotel's dog policy in the practical information section on each staycation. We're sure you can find the right experience for you and your furry friend.